Conditions

By booking on this website you agree to the following conditions.

We therefore recommend you to read the terms and conditions carefully before you confirm your booking.

BOOKING OF BICYCLES AND ACCESSORIES

Once you have selected your items and placed these in your shopping basket, fill in your personal information such as name, address and payment information. When this is done, you will receive a confirmation by e-mail. Be aware that this is not the final order confirmation.

As the payment is approved and the booking is registered in our system, you will receive an order confirmation with your personal booking number.

If you have further questions regarding your booking with Hvidesandebike.dk or would like personal assistance and guidance, please contact us by phone +45 21 23 07 58 on weekdays between 08:30 and 16:00 or write to us at info@hvidesandebike.dk, where we are always ready to help you.

You can also read our FAQ to find answers to most questions.

PAYMENT

At Hvidesandebike.dk you can pay by debit card and credit card (VISA, Mastercard, Maestro, eDankort, VISA Electron, JCB cards American Express) or account transfer.

All prices at Hvidesandebike.dk are in DKK and included VAT.

The amount will be debited from your account when the booked items are delivered or handed over.

Delivery on weekly bookings are free of charge. On daily bookings delivery and pick up cost 200 DKK in total.

CARD FEES

At Hvidesandebike.dk we do not have any card feeds.

CANCELLATION

It is possible to cancel the booking until 2 weeks before the confirmed rental period. In case of cancellation a cancellation fee of 15 Euro is paid.

If you wish to cancel your order, please contact info@hvidesandebike.dk

The mail need to contain the following:

Subject: Cancellation
- Name
- Order number
- Arrival Date

SAFETY (Privacy Policy)

Safety in Hvidesandebike.dk is high as encrypted via SSL (Secure Socket Layer).

In other words, only Nets (ex. PBS) has access to your data. Neither Hvidesandebike.dk or other unauthorized persons are able to see the data exchanged on the purchase.

At Hvidesandebike.dk your personal contact information is 100% confidential and we guarantee that it can not be accessed by others. .

To book on Hvidesandebike.dk we need the following information:

Name
Rental agency
Holiday Home catalog number
Holiday Home Address
Your phone mobile number
Your e-mail

We only record your personal information for the purpose of delivering goods to you.
Personal information will be registered with our provider Retailersbest ApS and kept for five years after which data are deleted.

We will not collect any personal information from our website before you submitted your approval, so that you are informed of exactly what information is collected and why.

The owner and the staff of Hvidesandebike.dk have access to the information recorded about you.

The data controller is Hvidesandebike.dk
We do not store customer data encrypted.
We do not transmit customer information encrypted.

When registered with Hvidesandebike.dk you always have the right to object to the registration. You also have the right to inspect the information recorded about you. These rights are secured by the Danish Privacy Act and any requests are to be sent to info@hvidesandebike.dk.

COOKIES

Hvidesandebike.dk uses cookies in order to optimize the website and its functionality, thus making your visit as easy as possible for you. You can always delete cookies from your computer.

DELIVERY

The bikes will be delivered at the address stated in the booking as long as the address is located around Ringkøbing Fjord from Henne Strand to Vedersø Klit.

THE RENTAL PROPERTY

Wenn you rent bikes or mobility aids you are obliged to return the rental property in the same state as you received it at the beginning of the rental period. Should you - against expectations - find that the rental property is faulty or broken when delivered, we ask you to contact us immediately so we can remedy any deficiencies as fast as possible.  

Should you experience a flat tyre during your rental period we will of course also be at your disposal so you can get back in the saddle as quickly as possible.
 
Be advised that some of our rental objects carry a tracking device to prevent theft. This is as consequence of the fact that at Hvide Sande Bike we wish to give our customers the best possible experiences and thus only rent out bikes and mobility ais of the highest quality.

IMPORTANT

Misspelling, writing errors, supplier delivery problems  as well as delays can occur though hvidesandebike.dk will do its outmost to prevent such mistakes.

Furthermore we reserve the right to cancel any bookings where more than one discount arrangement is stated and also any booking with at stated delivery address outside of our deliveryroutes from Henne Strand and Vedersø Klit.

Hvidesandebike.dk
Tlf. +45 97 31 36 40
Mail. info@hvidesandebike.dk
CVR: 35 84 90 17